Privacy Policy

Introduction

Welcome to rathermark, owned and operated by YULAN HOME KITCHEN LLC. We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your data when you visit our primary website (rathermark.com), any associated subdomains, or related applications (collectively, our “Service”). By accessing or using any part of our Service, you signify that you have read, understood, and agree to the practices described in this Privacy Policy as well as in our Terms of Service.

Definitions and Key Terms

  • Cookie: A small file stored by your web browser to identify your browser, provide usage analytics, and remember preferences (e.g., language settings, login details).
  • Company: In this Policy, references to “Company,” “we,” “us,” or “our” refer to rathermark, registered in the us, which is responsible for your information under this Privacy Policy.
  • Country: Indicates the US, where rathermark and its founders/owners are based.
  • Customer: Any organization, business, or individual who registers with rathermark to manage relationships with consumers or users of its services.
  • Device: Any internet-capable device (e.g., phone, tablet, computer) used to access rathermark and its services.
  • IP Address: A numerical label assigned to each device connecting to the internet, often tied to specific geographic regions.
  • Personnel: Individuals employed by rathermark or contracted to perform specific services on our behalf.
  • Personal Data: Information (alone or combined with other details) that can identify a natural person.
  • Service: The set of offerings provided by rathermark, as outlined in our Terms and on associated platforms.
  • Third-Party Service: Advertisers, promotional partners, and other external entities whose products or services we believe may interest you.
  • Website: The official rathermark site, accessible at https://rathermark.com.
  • You: Any individual or entity registered to use rathermark’s Services.

What Information Do We Collect?

We collect information from you when you visit our site, create an account, place an order, subscribe to a newsletter, respond to surveys, or fill out forms. This may include:

  • Name or username
  • Phone number
  • Email address
  • Mailing address
  • Billing information

How Do We Use the Information We Collect?

Any data we gather may be utilized for:

  1. Personalization: Tailoring the user experience to meet your specific needs and preferences.
  2. Website Improvement: Enhancing our offerings based on visitor feedback and usage trends.
  3. Customer Service: Responding promptly to requests for information, technical help, or other support.
  4. Transaction Processing: Fulfilling orders and managing payments.
  5. Promotions & Surveys: Administering contests, promotional events, and surveys.
  6. Periodic Communications: Sending updates, newsletters, or other relevant content.

When Does rathermark Use End User Information From Third Parties?

rathermark may gather End User data needed to provide our Services to customers. In some cases, End Users themselves share publicly available details on social platforms, which we may access. By adjusting your privacy settings on those platforms, you control what information can be accessed.

When Does rathermark Use Customer Information From Third Parties?

We occasionally receive information from third parties when you contact or engage with us—such as automated fraud detection services when you show interest in becoming a rathermark customer. We might also collect publicly available details from social media platforms. You can control the visibility of your data by updating your settings on those platforms.

Do We Share the Information We Collect With Third Parties?

We may share both personal and non-personal data with:

  • Affiliates and Business Partners: Reputable third parties that provide products or services we believe you may find valuable.
  • Service Providers: External vendors handling services like hosting, payment processing, email management, and order fulfillment.
  • Analytics/Ad Networks: We may share certain data (e.g., IP addresses) for insights into user behavior, which helps us improve site functionality and relevancy of advertisements.
  • Law Enforcement/Government Agencies: If we believe disclosure is necessary to meet legal obligations or protect the rights, property, or safety of our users or the public.

In the event of mergers, asset sales, or corporate restructuring, your information may be transferred to the new entity, provided it abides by this Privacy Policy.

Where and When Is Information Collected From Customers and End Users?

We receive personal information you voluntarily submit via our Website or that we obtain through verified third parties, as described above.

How Do We Use Your Email Address?

By providing your email address, you consent to receiving communications from rathermark. These may include marketing messages, order updates, or targeted advertising on platforms like Facebook. You can opt out at any time by clicking “unsubscribe” in our emails or through other opt-out mechanisms. For orders, we use your email to send relevant updates. If your email is in our records for another reason, we may also use it for related purposes outlined in this Policy.

How Long Do We Keep Your Information?

We only retain your data for as long as it is necessary to provide rathermark services and fulfill the objectives described here. When information is no longer required or legally mandated, we delete or anonymize it to prevent identifying you in the future.

How Do We Protect Your Information?

We employ measures like SSL encryption to secure your personal data during transmission and storage. Payment details are transmitted securely to authorized payment gateways. However, no security method is 100% foolproof. Any data transfer is at your own risk, and we cannot guarantee absolute protection against unauthorized access.

Could My Information Be Transferred to Other Countries?

Since rathermark is based in the US, data gathered through our site or services may be transferred across national borders. By using our platform, you agree to such transfers, subject to legal regulations in your jurisdiction.

Is the Information Collected Through the rathermark Service Secure?

While we follow generally accepted security protocols, no system is immune to human error or technological vulnerabilities. Consequently, we cannot ensure absolute security, and you assume the risks associated with transmitting personal information online.

Can I Update or Correct My Information?

If you need to revise or correct personal data you’ve provided, contact us. We will confirm your identity before proceeding. Although we strive to accommodate your requests, we may retain certain details for legal or legitimate business reasons.

Personnel

If you are employed by or applying for a position with rathermark, any information collected is used exclusively for HR-related purposes. You may reach out to update or correct your details as permitted by company policy.

Sale of Business

If rathermark or its assets are acquired, or if we undergo a merger, bankruptcy, or reorganization, user data may be transferred to a successor entity under terms consistent with this Privacy Policy.

Affiliates

We may share your information with our corporate affiliates—entities under common ownership or control with rathermark—who will handle your data in line with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the US, without regard to conflicts of law provisions. By using rathermark, you agree to submit to the jurisdiction of US courts for any disputes arising from this Policy, unless otherwise specified by relevant data protection laws.

Your Consent

We have updated this Privacy Policy to offer greater clarity on how we collect and use your data. By visiting rathermark, registering an account, or placing an order, you consent to this Policy in its entirety.

Links to Other Websites

Our Policy covers only rathermark and its Services. External links found on our site may direct you to other platforms not controlled by us, and their privacy practices may differ. We encourage you to review each third-party site’s policies, as we are not responsible for their content or procedures.

Advertising

We may feature third-party ads or links on rathermark. While we aim to present reputable advertisers, we do not guarantee the accuracy or reliability of third-party content or assume liability for any claims linked to these services. Engaging with third-party ads is at your discretion.

Cookies for Advertising

Certain cookies track your online activities to deliver more relevant ads (interest-based advertising). They also help avoid repetitive ad displays and gauge ad performance. Disabling these cookies can diminish the relevance of ads shown to you on our site and elsewhere.

Cookies

rathermark uses cookies to recognize return visitors, remember login details, and enhance overall site performance. While you may disable cookies in your browser, doing so could limit specific features. We do not store personally identifiable information within cookies.

Blocking and Disabling Cookies and Similar Technologies

You can configure your browser to block cookies and similar technologies. Note, however, that this may disrupt essential site functionalities, including saved preferences or login data. Different browsers offer various controls, and blocking cookies does not remove them from your browser unless done manually.

Children’s Privacy

We do not knowingly collect personal information from children under 13, except as needed to improve our services. Any usage by a minor should occur under the supervision of a parent or legal guardian.

Changes to Our Privacy Policy

We may update this Policy as our services evolve or to comply with new legal requirements. Where necessary, we will notify you of significant changes. Continued use of rathermark after such modifications will constitute acceptance of the revised terms.

Third-Party Services

Our website may integrate third-party content or link to third-party websites. rathermark is not liable for the accuracy or legality of these services. Accessing them is at your own risk, governed by their respective terms.

Contact Us

If you have any questions regarding this Privacy Policy or need assistance, feel free to contact us:

Company Name: YULAN HOME KITCHEN LLC

Company Number: 202358012908

Address: 2338 Arcdale Ave, Rowland Heights, Ca, 91748, USA

Email: [email protected]

Phone: +1 (716) 830 1323

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

We appreciate your trust in rathermark for your home kitchen needs and remain committed to protecting your personal information.